Privacy Policy

LorAnn Oils Privacy Policy

At LorAnn Oils (https://www.lorannoils.com/), we are committed to protecting your privacy. Your account information will remain solely with LorAnn Oils—it will never
be sold or shared with outside parties. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. It applies only to online activities on the LorAnn Oils website and does not cover information collected offline or through other channels.

Consent

By using the LorAnn Oils website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect personal information when you:

Create an account (e.g., name, company, address, email, phone number)
Contact us directly (e.g., name, email address, phone number via messages or attachments)
Submit forms or download content
Subscribe to our newsletter

You will always be informed at the point of collection why the information is being requested.

How We Use Your Information

We may use your information to:

Operate and improve our website
Personalize your experience on our website
Develop new products, services, features or functionality
Communicate with you about website updates and for marketing/promotional purposes
Send email communications
Detect and prevent fraud

Analytics and Tracking Tools

1. Google Analytics

We use Google Analytics (GA) to understand how users interact with our website. GA collects information such as browser type, device, and geographic location, but not personally identifiable data.
GA uses cookies—disabling cookies in your internet browser will prevent GA from tracking any part of your visit to pages within this website.

2. Google Tag Manager

We use Google Tag Manager (GTM) to monitor user behavior and to target and personalize our marketing efforts. GTM does not collect personal data directly but facilitates tracking by organizing data sent to Google Analytics. We consider Google to be a third-party data processor (see section 2 below).

3. Contact and download forms

When you use our contact forms or download our gated content, your information is sent to our backend system and CRM (Dynamics 365). Data is reviewed and may be deleted annually if inactive.

4. Email Newsletters

If you subscribe to our emails, your address will be stored in our systems and with SendGrid, our third-party email provider. You can unsubscribe
anytime via the link in our emails or by contacting us.

Log Files

LorAnn Oils collects log data including IP address, browser type, referring pages, and timestamps for website performance analysis. This data is not linked to personally identifiable information.

Cookies

We use cookies to improve website functionality and track usage. Cookies store user preferences and help personalize your website experience. You can manage or disable cookies through your internet browser settings.

Third-Party Advertising & Cookies

We may work with third-party advertising partners who use cookies, web beacons, or scripts to deliver ads and measure their effectiveness. These tools may collect your IP address and other data through your browser. LorAnn Oils does not control these third-party cookies. For more information, please review the privacy policies of those partners. You can manage or disable cookies at any time through your internet browser settings.

California Consumer Privacy Act (CCPA)—Do Not Sell My Personal Information

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

Request access to collected personal data
Request deletion of personal data
Opt out of the sale of personal data

To make a request, contact us. We have one month to respond.

General Data Protection Regulation (GDPR) Rights

All users are entitled to:

Access their data
Request corrections
Request deletion
Restrict or object to processing
Request data portability